After Sales Administrator

Location: Norfolk

Salary: £22000 - £24000

Date Posted: 21/06/2024

Consultant: Lewis Woollard

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Position: Sales Administrative Assistant

Reports To: After Sales Supervisor

About the Role:
We are seeking a dedicated Sales Administrative Assistant to join our client and support the production of their special purpose machinery with essential sales administrative duties. This role is crucial in helping us achieve the Company Order Intake and Output Budgets.

Key Responsibilities:

  • Log enquiries on the system and send enquiry acknowledgements to clients.
  • Issue Spares & Repeat bundle quotations to clients, including requesting quotes from vendors.
  • Process client purchase orders for all Spares, Repeat Bundles, and site services.
  • Create BOM for spare parts, route cards, and works orders.
  • Prepare handover emails for Repeat Bundles to the UK Project Department.
  • Actively follow up on quotations and potentially convert them into orders.
  • Provide clerical and administrative support for the After Sales Department.
  • Issue repair/modification quotations.
  • Update the Open Orders document for spares to ensure monthly output targets are met.
Site Services:
  • Arrange travel for Site Engineers, including liaising with the Singapore Travel Agency and booking hotels.
  • Issue Preliminary and Final Jobpacks for Site Engineers.
  • Complete site invoicing upon the return of Site Engineers.
  • Cover for any department staff when required.
  • Answer telephone calls, direct them appropriately, and take down messages.
Candidate Profile: The ideal candidate will be proactive, detail-oriented, and capable of multitasking in a fast-paced environment. You should be committed to devoting your full attention and skills to your duties and be prepared to take on additional tasks as needed to ensure the smooth operation of the business.

How to Apply: If you are interested in this position and meet the above requirements, please apply or contact Lewis Woollard direct on 01603 415 100.